Refund Policy

When you subscribe to a paid plan for the first time, you can request a full refund within 14 days of your first payment, without giving a reason. This applies to both monthly and yearly plans.

To request a refund, simply email hello@casemagnetai.com from your account's email address.

Subscriptions renew automatically at the end of each billing period until cancelled. Renewal payments are not refundable; you can cancel a subscription you don't want renewed before its renewal date.

You can cancel your subscription at any time. Cancellation takes effect at the end of the period you have already paid for; you keep using your plan until then, after which your account moves to the Free plan.

Moving to the Free plan does not delete your case studies. Content above the plan limit stays where it is; to create a new case study you need to upgrade your plan or delete an older case study.

Approved refunds are returned to the card or method you paid with. Depending on your bank, it may take a few business days for the amount to appear in your account.

For any questions about refunds or cancellation: hello@casemagnetai.com